Frequently Asked Questions

Will the Deep Clean system shrink my carpet?

No. Years ago, some carpets would shrink when cleaned because manufacturers used jute as a backing. Jute is a natural fiber that can shrink when it gets excessively wet, and old steam-cleaning equipment would sometimes cause that kind of over-wetting. Today, nearly all carpet has a synthetic backing, which helps prevent shrinking.

I've heard that once you clean a carpet it gets dirty quicker. Is that true?

Not with the Deep Clean system. Residue that gets left in the carpet from inferior cleaning processes is what causes rapid re-soiling. Our two-step deep cleaning process uses pressurized hot water and advanced cleaning agents to loosen soil. Then we remove the dirt and the cleaning solution with a pH-balancing rinse and a powerful vacuuming, leaving your carpet soft and clean.

When Advanced Restoration cleans my carpet, does the padding or sub-floor
get wet?


No. While the Deep Clean system does use a very powerful, deep-cleaning fiber rinse, the system extracts the rinse, the cleaning solution and the dirt very effectively in the same step. That gets your carpets as clean as possible while leaving your padding and
sub-floor dry.

How long will it take my carpet to dry?

Factors like carpet material and type, and the relative humidity in your home affect the drying time. It can take from 3 to 16 hours to be completely dry, but you can walk on it right after cleaning, if necessary.

Does Carpet Protector really work?

Absolutely. Carpet protector is an outstanding product that many Carpet Manufacturers recommend highly. In fact, most new carpet has protector on it - applied by the carpet manufacturer. However, protector wears off because of foot traffic on the carpet,
frequent vacuuming, etc.

I've heard it's best to put off having your carpet cleaned as long as possible, is this true?

No. In fact, many of the major carpet mills today recommend professional cleaning at least once per year. The build up of soil in your carpet in combination with foot traffic creates abrasion that breaks down your carpets' fibers. The higher the traffic in a given area, the more often the carpet will need cleaning.